Privacy Policy

Restaurant checkup and social sentiment

Restaurant searches and selected-place requests are sent to Google Maps Platform to return public business information. Our checkup stores the selected Place ID, your answers and progress on your device. Selected restaurant profiles and public Instagram audit results are recorded in a private administrator-only history with request and source timestamps. Instagram statistics and public captions are retrieved through Anysite; optional engagement statistics use SocialBlade. Instagram Audit is free to visitors. Social Sentiment starts only when you submit your name and WhatsApp mobile number. We save those details in a separate private request record, linked to the selected restaurant, request time and resulting sentiment report or unsuccessful attempt. Your submitted contact details are not sent to the Instagram data provider or included in public reports, exports or browser storage. A mobile-number format check does not verify ownership or WhatsApp registration. Submitting the form does not send a WhatsApp message. Recent public restaurant profiles and reports may be reused to reduce repeated provider requests; original capture timestamps are retained. When the published restaurant service applies its daily limit, a signed HttpOnly visitor cookie and hashed network/contact identifiers help limit access to three distinct restaurant reports per Pakistan calendar day. Daily usage records are automatically removed after a short retention window. Passwords and API tokens are excluded from restaurant snapshots. Google's Privacy Policy applies to Google's processing.

1. Introduction

Alams Innovate Private Limited ("we," "our," or "us") operates TapX® and TouchPoints platforms. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Business information for service delivery
• Usage data and analytics through cookies
• Device and browser information

3. Cookies and Analytics

We use cookies and similar tracking technologies for analysis and improvement purposes. These technologies help us understand how users interact with our platform, improve performance, and enhance user experience. Cookie policies are subject to change as required for internal audit, security improvement, or performance enhancement purposes.

4. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process orders and deliver TouchPoints
• Communicate with you about services and updates
• Improve our platform and user experience
• Ensure security and prevent fraud

5. Data Security

We implement robust IT and security policies to protect your information from unauthorized access, disclosure, alteration, or destruction. Any information breach will be handled according to our internal IT and security protocols.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to access, correct, or delete your personal information. For privacy-related inquiries, please contact us at legal@tapx.pk.

8. Contact Information

For any privacy concerns or questions, please email us at legal@tapx.pk or report via our support system.